Privacy Policy
Updated November 2024
Empower4Life, Inc. respects your privacy and is committed to protecting personal information collected through our gala auction website, in-person events, and SMS communications. This policy explains what data we collect, how we use it, and the choices available to you.
Information We Collect
- Contact details you provide such as name, email address, mailing address, and mobile number.
- Account access data including login history, device/browser information, and authentication events.
- Transaction details such as bids, pledges, ticket purchases, donations, and payment confirmations.
- Communications you send to us, including customer support requests or survey responses.
How We Use Information
- Provide and manage your auction account, bids, pledges, ticketing, and payments.
- Send receipts, event logistics, security alerts, and critical service announcements.
- Deliver one-time passcodes, bid updates, payment reminders, or urgent notices by SMS.
- Comply with legal obligations, prevent fraud, and maintain the security of our systems.
SMS & Voice Communications
We use Twilio to deliver text messages related to registration, authentication, fundraising, and event reminders.
- By providing your mobile number you consent to receive SMS updates from Empower4Life. Message frequency varies by activity.
- Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
- Reply STOP at any time to opt out of SMS notifications for your number. Reply HELP for assistance.
- We only use your phone number for Empower4Life communications and do not sell or rent mobile contact information.
Data Sharing
We limit access to trusted service providers (such as payment processors, donation platforms, or Twilio) who help us operate the gala experience. These partners only receive the information necessary to perform their services and are contractually required to protect your data. We do not sell personal information.
Data Retention & Security
We retain personal information only as long as needed for event operations, legal compliance, and record keeping. We apply industry-standard safeguards—such as encryption, access controls, and regular monitoring—to protect your information.
Your Choices
- Access, update, or delete your account information by contacting us.
- Opt out of promotional email by using the unsubscribe link or replying STOP to SMS for text messaging.
- Adjust cookie preferences through your browser settings.
Contact Us
If you have questions about this policy or our data practices, contact us at info@empower4lifemd.org.
Empower4Life · Kingsville, Maryland